INVESTING IN FEDERAL MANAGERS IS NEEDED - August 21, 2018
It’s Time to Invest in Managers
By Howard Risher, Government Executives
The plans to reform government “to be more efficient, effective and accountable” ride largely on the commitment of federal employees and civil service reform. Yes, strategies and metrics are important; technology is important. However, research by Gallup and others shows that employee performance—both good and bad—depends more on the effectiveness of supervisors than any other factor. Looking back at the few recent success stories, a common thread is the importance of securing the support and buy in of managers and employees.